Job description
Your mission
As a Software Support Engineer you provide timely support to international customers and Key Users of the MIC Global Trade Management (GTM) - Suite, analyze source code, and document knowledge in our knowledge base to keep the software running.
Support our international customers and Key Users in the application of our software products and ensure that solutions are rolled out in a timely manner (2nd level support)
Answer technical and functional inquiries from customers regarding MIC GTM-Suite
Analyze of the source code of the MIC GTM-Suite (Java, Oracle PL/SQL, SQL)
Document knowledge (technical notes and articles
Job requirements
Your Skills And Qualifications
Computer science education (HTL, FH, Uni) with some years of relevant work experience
Good knowledge in JAVA, SQL and relational DB
Very good German and English (spoken & written)
Service orientation and good communication skills
Independent and structured way of working
We offer you
Cooperative, appreciative, and respectful culture
International context with global players
Professional onboarding: Personal training plan and mentoring
Individual development and career opportunities (MIC Academy)
Employee bonus and various benefits
or
- Linz, Austria
- Wien, Austria
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